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Policies & contact
Policies effective from 5 November 2026. Availability is shown before purchase or generation.
Policies effective from 5 November 2026. Availability is shown before purchase or generation.
Privacy notice
Account information, generation content, service providers and browser storage.
Service terms notice
Tasks, credits and recovery · Orders, renewal and refunds
Storage and Trash
Reference expiry, recoverable Trash and the difference between removal and permanent deletion.
Brand and contact
- Brand
- Mazee.ai
- Public contact email
- support@mazee.ai
Signed-in users can contact support on this site. This does not send an email or automatically delete an account or its data.
open a support requestAge and supported regions
The service is offered outside mainland China, only where Creem, the selected model provider and local law permit it. Availability may differ by model and region.
Age and supported regions